Frequently asked questions.
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We offer two different sizes.
Our “specialty cookies” are bigger in size and weigh 4.5 oz and is about 4 inches in diameter.
We also offer “cookies by the dozen” which are smaller in size at 2 oz and is about 3 inches in diameter.
Sizing for sugar cookies will vary on design.
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You can place an order for our specialty cookies, seasonal boxes, and baker’s tools through our webpage. Click the “shop” button on the top right hand corner of our site, and choose the items you would like to order.
For custom decorated cookies, click the “Decorated cookies” link on our home page. It will direct you to a form to fill out with your information and requests. Please allow 24-48 business days for a reply regarding the custom order.
If we are fully booked, we unfortunately cannot take any additional orders.
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For Decorated Cookies: At least 2 weeks in advance notice prior to “need by” date for cookie orders is required and appreciated.
For Featured Cookie Flavors: At least 1 week in advance notice prior to “need by” date is required and appreciated.
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Cookies should be stored in a cool, dry area, and can stay fresh for a week. Prior to indulging, we recommend heating the cookie in the microwave for 5 seconds (outside of its original packaging and on a microwave safe plate).
When cookies are frozen in an airtight container, it can stay fresh for up to 6 months. Cookies may be eaten and served after properly being thawed in their original packaging.
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We do not offer gluten-free cookies at this time.
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If you have other allergies, we are happy to consult with you and do our best to cater to your needs. If you have a question about a specific ingredient/food allergy, we have a form available on our “Contact” page where you can send us any questions or concerns.
We list all common allergens on our product labels and website.
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Due to Texas cottage food laws, we do not ship orders outside the state of Texas.
**For our Tiramisu Swirl Cookie - Due to the delicate nature of this cookie, we are unable to ship this product, BUT we offer local delivery for it.
**Note for Texas orders only: When choosing a shipping option, the buyer (you), are responsible for all shipping charges. We recommend at minimum, choosing 2-day shipping for freshness upon arrival and lesser chance of handling damages from the shipping carrier company.
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We provide FREE delivery for customers within a 5 mile radius. For zip codes greater than 5 miles, there is an additional fee. Here is a map for reference.
Porch Pick up is available for all customers and is located at Zip Code 76247. Full address will be provided at the time payment has been made.
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Orders that are canceled 10 days prior to scheduled “need by” date will be fully refunded. There are NO refunds on orders that are canceled within the 10 day period prior to “need by” date.